Shipping policy

Shipping Policy

1. Overview

At Zavqenori, we aim to make your shopping experience simple and convenient. This Shipping Policy explains how we process, handle, and deliver orders for our Hanging Egg Chair and other products available in our store.

2. Shipping Costs

Zavqenori offers free shipping on eligible orders. Any applicable shipping charges or conditions will be displayed at checkout before you place your order.

3. Order Processing Time

Orders are generally processed and prepared for shipment within 1–2 business days.

Processing time does not include transit time. Orders may take longer to process during holidays, busy periods, or when additional order verification is required.

4. Estimated Delivery Time

Our estimated delivery timeframe is:

Order processing: 1–2 business days
Shipping transit: 3–5 business days
Total estimated delivery: 5–8 business days

These are estimates, not guaranteed delivery dates. Actual delivery times may vary depending on your location, carrier operations, weather conditions, and other circumstances beyond our control.

5. Shipping Address

When placing an order with Zavqenori, please provide a complete and accurate shipping address, including your contact number.

We may not be able to change the delivery address after an order has been processed or shipped. Please contact our support team as soon as possible if you notice an error.

6. Order Tracking

If tracking information is available for your shipment, it will be provided when applicable.

Please allow time for tracking information to update after your order has been dispatched. If you have questions about your delivery, contact Zavqenori with your order details.

7. Delayed or Missing Orders

Although we aim to deliver orders within the estimated timeframe, delays can occur because of carrier issues, severe weather, incorrect address information, or other unexpected circumstances.

If your order has not arrived within the estimated delivery window, please contact Zavqenori so we can help you review the situation.

8. Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact Zavqenori as soon as possible.

Include your order information and clear photographs of the issue, if available. Our customer support team will review your request and explain the next steps.

9. Cash on Delivery (COD)

Zavqenori currently accepts Cash on Delivery (COD). Please ensure that someone is available at the delivery address to receive the order and pay the amount due.