Privacy policy

Privacy Policy

1. Introduction

Welcome to Zavqenori. We respect your privacy and are committed to protecting your personal information when you visit our website or place an order.

This Privacy Policy explains what information we may collect, how we use it, and the choices available to you when shopping with Zavqenori.

2. Information We Collect

When you visit or shop at Zavqenori, we may collect the following information:

Contact Information: Your name, phone number, email address, and shipping address.
Order Information: Products purchased, order details, and delivery information.
Customer Support Information: Information you provide when contacting us with questions or requests.
Device and Usage Information: Certain technical information about your browser, device, and interactions with our website, depending on your settings and the technologies we use.

3. How We Use Your Information

Zavqenori may use your information to:

Process and manage your orders.
Arrange shipping and delivery.
Contact you about order confirmation or delivery issues.
Respond to customer service questions.
Handle eligible returns and refund requests.
Maintain website security and improve the shopping experience.
Comply with applicable legal obligations.

4. Cash on Delivery

Zavqenori currently accepts Cash on Delivery (COD). We use relevant order and contact information to process your order and coordinate delivery.

Please ensure that your contact details and delivery address are accurate when placing an order.

5. Cookies and Similar Technologies

Our website and service providers may use cookies and similar technologies to support website functionality, understand website usage, and improve your browsing experience.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect some website features.

6. Sharing Your Information

Zavqenori does not sell your personal information for money. We may share relevant information with trusted service providers when necessary to operate our store, including:

E-commerce and website service providers.
Shipping and delivery partners.
Customer support and technical service providers.
Legal or regulatory authorities when required by law.

These parties receive information as needed for their relevant services or legal obligations.

7. Data Security

We take reasonable steps to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no method of online transmission or electronic storage can be guaranteed to be completely secure.

8. Data Retention

Zavqenori retains personal information for as long as reasonably necessary to fulfill orders, provide customer support, meet legal requirements, resolve disputes, and enforce applicable agreements.

Retention periods may vary depending on the type of information and the circumstances.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to or restrict certain processing.

To submit a privacy request, contact Zavqenori using the details below. We may need to verify your identity before processing your request.

10. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children where parental consent is required by law. If you believe a child has provided us with personal information inappropriately, please contact us so we can review the matter.

11. Third-Party Websites

Our website may contain links to third-party websites or services. Zavqenori is not responsible for the privacy practices of external websites. We encourage you to review their privacy policies before sharing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.